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SHIPPING POLICY

Last updated: June 5, 2025

Thank you for shopping with PaperVivantArt. We are committed to providing a transparent and reliable shipping experience. This Shipping Policy outlines how we handle the processing and delivery of your order, both domestically and internationally.

Order Processing

  • Orders are processed within 3–5 business days from the date of purchase.

  • Orders placed on weekends or holidays will be processed the next business day.

  • Each piece is carefully packaged to ensure it arrives safely and intact.

Shipping Methods & Costs

  • We offer free shipping worldwide.

  • If you need your order sooner, expedited shipping may be available at an additional cost.

  • We use trusted carriers such as Canada Post, UPS, and FedEx.

  • Free local pickup in Vancouver may also be available—please contact us to arrange.

Domestic & International Shipping

  • Standard delivery in Canada typically takes 2–7 business days after dispatch.

  • International shipping generally takes 7–21 business days, depending on the destination.

  • International customers are responsible for any customs fees, duties, or taxes applied by their country.

Tracking

  • Once your order has shipped, you’ll receive a tracking number via email.

  • Tracking may take up to 24 hours to activate after your order is shipped.

Service Delays

 Please note that shipping times are estimates and delays may occur due to weather, customs processing, or carrier issues. We appreciate your patience and understanding.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at PaperVivantArtStudio@gmail.com within 7 days of delivery.

  • We’ll work with you to file a claim or offer a replacement when applicable.

Questions?

 If you have any questions about our Shipping Policy or your specific order, please don’t hesitate to get in touch:

📧 Email: PaperVivantArtStudio@gmail.com
🌐 Website: www.papervivantart.com

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